Welcome to Noah Toys
We want you to be completely satisfied with your purchase. If you are not fully happy with your order, please review our return and refund policy below.

Returns

Our return policy lasts 14 days from the date of delivery. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return:

  • The item must be unused, unopened, and in the same condition that you received it.
  • The item must be returned in its original packaging.
  • Proof of purchase or order confirmation is required.

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

Certain types of products cannot be returned, including:

  • Gift cards
  • Downloadable or digital products
  • Clearance or final sale items
  • Opened or used personal care items
  • Products damaged due to misuse

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and arrange a replacement or refund if approved.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method.
  • Processing times may vary depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund yet:

  1. Check your bank account again.
  2. Contact your credit card company or payment provider.
  3. Contact your bank, as processing times may vary.

If you still have not received your refund, please contact us through https://noahtoyseg.com/contact-us/

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item, please contact our support team with your order details.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Shipping fees are non-refundable.
  • We recommend using a trackable shipping service for valuable items.

Contact Us

If you have any questions regarding returns or refunds, please contact us through https://noahtoyseg.com/contact-us/